How Can We Help?
Find answers to common questions about Rivet, account setup, invoices, certificates, customer management and subscriptions.
Jobs
Create, manage and track jobs from first enquiry through to completion.
Invoices
Generate professional invoices and maintain organised records.
Certificates
Create industry-specific certificates and share them with customers.
Customers
Store customer details, sites and job history in one place.
Frequently Asked Questions
What trades does Rivet support?
Rivet is designed for HVAC, refrigeration, gas, plumbing and electrical contractors who need professional job management tools.
Can I create certificates?
Yes. Rivet includes professional certificate generation tools allowing engineers to create and share certificates directly from jobs.
Can I create invoices?
Yes. Invoices can be generated quickly from completed jobs, helping reduce administration time.
Can I store customer records?
Yes. Customer information, site information and job history are stored together for easy access.
Is Rivet cloud based?
Yes. Your information is securely stored and synchronised across supported devices.
Will Rivet be available on iPhone and Android?
Yes. Rivet is being developed for both Apple App Store and Google Play.
Still Need Help?
Our team is happy to help with technical support, account questions and product enquiries.
enquiries@rivetpro.co.uk